Privacy Policy

1. Purpose

This Privacy Policy (“Policy”) outlines how we collect, use, maintain, and disclose personal information from current and prospective residents and employees. Personal information may be provided through our website (“Site”), phone, email, or in-person interactions We will never send unsolicited requests for your personal information.

We do not provide personal information to third parties or receive personal information from third parties without your explicit consent or as required for legitimate business purposes and in compliance with applicable laws.

2. Definition of Personal Information

“Personal information” refers to data that can identify an individual, including but not limited to:

• First name or initial and last name combined with:

• Social Security number

• Driver’s license or government-issued ID number

• Bank account or credit/debit card details

• Physical or email address

• Date of birth or age

• Number of children

• Employment, education, or occupation details

• Telephone number

• Real property details (purchased, leased, or rented)

• Financial information (credit, assets, income, liabilities)

If you apply for employment, personal information may also include race, background checks, drug test results, employment verification, and references. Publicly available information from government sources is not considered personal information.

3. Collection and Use of Personal Information

When you apply to rent an apartment or seek employment with us, we collect personal information through applications and other relevant documents. This information is used for legitimate business purposes, such as:

• Verifying your identity and eligibility for residency or employment

• Processing credit and background checks

• Responding to inquiries, comments, and suggestions

• Tracking site usage for research or improvement

• Promoting special offers, contests, or surveys

• Completing transactions and updating site users on changes

We do not share personal information, including phone numbers or consent data, with third parties, affiliates, or partners for marketing or promotional purposes. Any information collected via SMS text messaging platforms (e.g., opt-in data) is excluded from any sharing or disclosure. This information will remain confidential and will not be shared with any third parties.

We also do not receive personal information from third parties for marketing or other unsolicited purposes.

In cases where sharing personal information with third-party service providers is necessary for legitimate business purposes (e.g., credit checks, background checks), we do so with strict safeguards and only as legally required.

4. Protection and Access to Personal Information

Your personal information will be securely stored in either resident or general files, depending on your status with us. Only authorized personnel, including property owners, managers, and their agents, will have access to this information. We do not share phone numbers, SMS opt-in data, or related consent with any third parties.

5. Disposal of Records

We dispose of records containing personal information by shredding, erasing, or destroying physical or electronic media. We may use a third-party service to ensure proper disposal in compliance with this Policy.

6. Site Usage and Cookies

We may collect information through “cookies,” small text files stored on your computer. Cookies help us understand how you use our Site, allowing us to improve your experience. Cookies do not store personal information. Most browsers accept cookies automatically, but you can adjust your settings to decline them. To create a profile on our Site, cookies must be enabled.

7. Anonymous Data Collection

We collect anonymous data, such as visitor numbers, visit durations, page views, and browser types. This data is shared with third parties to improve the Site. While we strive to protect your personal information, complete online security cannot be guaranteed.

8. Third-Party Links

Our Site may include links to third-party websites, which may have different privacy practices. We are not responsible for the policies or content of these external sites. Please contact them directly for information on their practices.

9. Conflicts with Laws

This Policy complies with applicable privacy and employment laws. In case of conflict, we will adhere to relevant legal requirements. We cannot guarantee that personal information will never be misplaced or stolen, and we assume no liability for such occurrences.

10. Children’s Privacy

We do not collect or store information from individuals under the age of 13. Our Site is not intended for users under this age. By using our Site, you confirm that you are at least 13 years old.

11. Consent and Policy Changes

By using our Site and providing personal information, you consent to receiving communications from us about the property you inquired about. You may opt out of future commercial emails by following the instructions in the email. However, residents will still receive operational emails related to their lease or community.

We reserve the right to update this Policy at any time. Please review this page periodically for updates. If the Policy changes, we will update the date below and may post a notice on the homepage for 30 days. If you’ve provided your email address, we may send a notification of changes, but this is not guaranteed. Continued use of the Site implies acceptance of the revised Policy.

12. Contact Information

For questions or concerns about this Policy, please email us at admin@volprop.net. Note that only inquiries about this Policy will be addressed at this email.